The DIC Museum, which has been temporarily closed for some time as a countermeasure to prevent the spread of the coronavirus (COVID-19) pandemic, now announce its plans for reopening to the public from June 16th (Tue.), 2020 under a new operational format in compliance with policies such as the “Precautions for Museums During COVID-19 Pandemic” issued by the International Committee for Museums and Collections of Modern Art (CIMAM) and other authorities.
As a provisional countermeasure to ensure that visitors can come to the museum with assurance, the museum hours will be shortened to 10:30 to 16:00 daily (except Mondays) and admission to the Museum will be restricted to holders of digital tickets purchased from the Internet for specified dates and hours. Separate use of the grounds and gardens, the restaurant and gift shop without entering the museum will not be allowed during this period. Visitors will also be asked to observe a number of additional operational restrictions and countermeasures during this period, as listed below.
We ask for your kind understanding and cooperation with these unavoidable inconveniences.
As conditions continue to change, we plan to return in stages to our normal operation enjoyed in the past. For the latest developments, please refer to the Museum’s website.
Furthermore, the exhibition “Overlapping Circles: 5 Artists Collaborate with the Collection” has been re-scheduled to the following dates.
Original dates: March 20 (Fri./holiday) - July 26 (Sun.) 2020
Re-scheduled dates: June 16 (Tue.) - Nov. 29 (Sun.) 2020
Changes in Museum Operations
- The museum hours will be shortened to 10:30 to 16:00 (last admission at 15:30).
- Free access to the grounds and gardens will be temporarily suspended. Access to the restaurant, gift shop and other facilities of the grounds and gardens will only be available for holders of digital admission tickets.
- The tearoom and rental galleries will be closed temporarily.
- Operation of the free shuttle bus to the Museum from the Keisei and JR stations will be suspended for the meantime.
Requests to Our Visitors
- Prior to your visit, please purchase a digital admission ticket for your preferred date and time. Holders of the various types of invitation tickets, an exhibition invitation envelope must also make visit reservations. For the time being, same-day admission tickets will not be sold at the Museum.
- Group reservations will be suspended. Please refrain from visiting the Museum as groups.
- We ask that people with a temperature of over 37.5 degrees Celsius, cold symptoms, lack of taste or smelling disorders, and people who have come to Japan from abroad in the past two weeks, refrain from visiting the Museum.
- Be sure to bring a mask and wear it when visiting the Museum.
- Your temperature will be taken by non-contact sensor when entering the Museum. Even people with a prior reservation will not be permitted to enter the Museum with a temperature of over 37.5 degrees Celsius.
- The number of seats in the restaurant will be halved, and we recommend that you make telephone reservations in advance (043-498-0848). If the seats are full, there is a possibility you may not be able to use the restaurant.
Other infection countermeasures are as follows
- If the museum galleries or shops become overly crowded, you may be asked to wait temporarily before entering.
- Hand sterilizer will be placed at the facility entrances and sterilization practice will be enforced for all.
- Use of water fountains in the museum will be prohibited.
- Museum staff dealing with visitors will wear masks, face shields and gloves.
- Protective shields will be hung at cash register counters.
- Rental of Guide headsets will be suspended.
- Events in the Museum such as Guided Tours and Talks/Seminars, etc., will be suspended.
Buying and Booking a Day/Time Reserved Ticket
Before visiting the Museum, be sure to buy a day/time reserved digital ticket from the website shown below. The tickets can only be bought with a credit card. We do not accept reservations by telephone.
Reservations are required even for holders of the various types of invitation tickets or an exhibition invitation envelope.
- There are two time slots to choose from for the time reservation: slot A (10:30－13:00) and slot B (13:00－15:30). In either case, visitors can remain until the Museum closes at 16:00.
- Holders of the various types of invitation tickets or an exhibition invitation envelope should choose the “Invitation holder (reservation only)” ticket. In this way, you will not be billed for the ticket.
- No more than five tickets can be purchased at one time. No group reservations are accepted.
*If ticket purchasers cancel their visit to the Museum for personal reasons, no refunds will be made.
*If the Museum has to be closed again due to a renewed increase in virus infections, bad weather or natural disaster, refunds will be made. However, refunds for transportation or hotel/lodging fees, etc., are not possible.
- Please show your digital ticket on your smartphone to the Museum staff at the Information. If you can’t use a smartphone this way, please show a picture or print-out of the “Purchase Completed” email.
- Holders of admission identification other than an “Adult” ticket, please show one of the following:
Student ID / Proof of Age over 65 / Disability Certificate / Invitation / Exhibition Invitation envelope
Sales begin from 10:00 a.m. June 12 (Fri.)