Requests for Visitors
To ensure a pleasant visit for all and the preservation of the museum’s precious artworks for future generations, we ask that all visitors understand and abide by the following rules.
To Visitors
to the Museum
- No fires allowed. No smoking inside the buildings.
- Please do not touch the artworks. Dirt and oil from hands may cause damage that cannot be restored.
- Refrain from photographing and videotaping in the Museum.
- Please use lockers for large belongings to prevent accidental damage to artworks.
- Please leave umbrellas in the umbrella stands.
- Bringing dangerous items is strictly forbidden.
- Please refrain from drinking beverages and eating foods in the building.
- We may refuse entry to the Museum by individuals under the influence of alcohol.
- Please refrain from speaking on cell phones.
- Please hold the hands of small children while viewing the artworks. Also, explain the museum rules of etiquette to them.
- When taking notes, please use pencils or mechanical pencils instead of pens.
- Please be quiet in the Museum and do not speak loudly or make sounds that are annoying to other visitors.
- Please do not run in the galleries, as it may result in injury to others or damage to the artwork.
To Visitors
to the Gardens
- No fires allowed. Smoking is permitted only in the designated Smoking Area.
- Please refrain from entering with pets. (Guide dogs, hearing dogs and mobility service dogs are allowed.)
- Riding motorcycles or bicycles on the Grounds is not allowed. Please park them in the parking area.
- Picking plants or picking up animals to take out of the Grounds is prohibited.
- Playing with balls or other equipment that might accidently hit other people is prohibited.
- Do not enter the ponds or streams.
- Bringing dangerous items, alcoholic beverages into the grounds is prohibited.
- Please obey any instructions given by our staff when using the premises.
- Please take your trash with you when you leave.
To People Sketching
on the Grounds or Gardens
- Please refrain from actions that may block the passage of other visitors.
- Please refrain from disposing of water/thinner used for washing brushes on the Grounds. Take all such wastes with you when you leave.